Order tracking

Track my order

As soon as your order leaves our warehouse, you'll get a dispatch confirmation email with your tracking number. Paste it below to follow your parcel in real time.

Tracking opens on 17TRACK, which covers every courier. Can't find the email? Check your spam folder.

  1. 1

    Order confirmedYou'll get an order summary email as soon as you pay.

  2. 2

    Dispatched within 24hYour tracking number is sent by email.

  3. 3

    Delivered in 7 to 9 daysTracked delivery, in working days.

Your orders

Log in to your account to find every order, its status and its tracking link.

Go to my account →

Delivery times

In-stock orders are dispatched within 24 working hours, for a total delivery time of 7 to 9 working days. Tracking can take 24 to 48 hours to show the first scan.

Got a question?

No updates for several days, or a parcel marked as delivered that you haven't received? Email us with your order number: info@petounet.com